I Replaced My On-Call Runbook with AI — Here’s What Happened in Production

Last month I tried something risky. Instead of waking up at 3AM to debug production incidents, I experimented with an AI assistant handling the first layer of incident triage. No runbook. No manual log digging. Just AI analyzing alerts, logs, and metrics. Here’s what actually happened in production. The Problem Every On-Call Engineer Knows If you've ever been on call, you know the routine. PagerDuty fires. You check dashboards. You run the same 5 commands. Every single time. The process is predictable, but it still requires a human in the loop.