How I Built an AI Chatbot Service for Small Businesses as a CS Student (And Launched It This Week)

I'm a 3rd-year Computer Science student and this week I launched my first real service. I wanted to share the full story here because De.to has been a big part of my learning journey. The Problem I Found Small business owners - especially people running Etsy and Shopify s - spend hours every single day answering the same customer questions. "Do you ship internationally?" "What's your return policy?" "How long does delivery take?" It's repetitive, it's exhausting, and it takes them away from actually running their business. I realised this was a perfect problem for AI to solve.