Slack, Workday and LinkedIn Are Resisting Customers’ AI Agents
The Information
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Generative AI
Every day seems to bring new excitement - or in the case of Amazon employees, trepidation - around AI agents that aim to perform any white-collar task involving a computer. Monday night, for instance, Anthropic announced its latest march in this direction with a version of its Claude chatbot that can take over your computer and operate any enterprise application the way humans do. But not every enterprise software firm is open to allowing people to use Claude or other AI agents to access enterprise apps, as we have long covered in this column.