Anthropic took my money, broke my account, and then stopped responding to support. Here's the full story.

I want to document this properly because I think it's important that people know what they're getting into before becoming dependent on Claude. A friend gifted me a Claude Pro subscription to show me how good it was. Great in theory. Here's what actually happened. --- **THE CATCH-22** After a few weeks I was sold. Went to upgrade to Max. Got: > *"Unable to update subscription" Fine. I'll cancel the gift plan and fresh. Got: > *"Self-Serve Stripe subscription not found" So I can't upgrade. And I can't cancel. Completely locked.