60% of SaaS Pros Say They'll Adopt Conversational AI Within 12 Months. Here's What They Actually Care About.
Dev.to AI
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Generative AI
AI Research
AI Business
If you're building conversational AI tools, the adoption intent is there. But what the market wants might not be what you think. We ran an AI-powered study using Inqvey - ~1,000 simulated B2B SaaS respondents across 5 roles including VP of Product, CTO, Director of Customer Success, Solutions Architect, and Customer Manager. No human panel. Validated against Ipsos human panel data with ±2-6pp accuracy. Here's what developers and product teams should pay attention to.