Salesforce releases Agentforce dev tools, updates Agent Fabric
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Why It Matters The recent release of Agentforce de tools and updates to Agent Fabric by Salesforce is a significant development in the field of customer experience and AI-powered agents. This move is expected to provide developers with control and visibility over AI agents, enabling them to build sophisticated and effective customer service systems. By enhancing observability, availability, and declarative control, Salesforce is addressing some of the key challenges faced by developers when working with AI agents.