AI in docs: Documentation dynamic shift most people seem to ignore

I’ve worked as a senior technical writer for over 6 years. Believe me when I say this: The consumers of documentation have shifted from users/developers to AI agents. Two years ago, the question on everyone’s mind was “Will AI replace technical writers?” Now it’s not a matter of ‘will’ but ‘when’. We’ve seen a lot of this happening in the tech ecosystem lately. Companies are laying off their entire technical writing team in place of AI-driven workflows. While there’s an entire conversation to be had here, it’s a topic for another day. Today, let’s talk about documentation readers.