Why AI Is Replacing Gut-Feel Hiring for Soft Skills

Every hiring manager has a "gut feeling" story. The candidate who nailed the behavioral interview but couldn't collaborate with anyone. The one who seemed awkward in conversation but turned out to be the best team lead you ever hired. The uncomfortable truth? When it comes to evaluating soft skills, most organizations are still guessing. The Problem with "Tell Me About a Time When. " Behavioral interviews have been the gold standard for soft skills assessment since the 1970s. The premise is simple: past behavior predicts future behavior.