Yelp's AI chatbot can now make your dinner reservation

Engadget AI
Generative AI

Every business seems to think that its customers want AI. Yelp is the latest to add artificial intelligence tools. The review site has upgraded its Yelp Assistant, an agentic AI chatbot, to work across all of Yelp's categories. Yelp Assistant was initially launched in 2024 with a limited scope and then expanded in 2025. With the latest update to its chatbot, Yelp Assistant can handle natural language queries for finding a specific local business. It can also be used to take some additional actions, such as making a restaurant reservation or ordering takeout. Yelp's spring product updates.