Adobe Says It Will Start Charging For AI Agents Only When They Work
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A wave of AI pricing changes is keeping customers on their toes. Anthropic, Salesforce, ServiceNow and Workday have shifted to charging for AI based on how much customers use, rather than a flat subscription fee, for instance. Now Adobe is taking steps to join AI startup Sierra and other firms that want to go a step further, charging customers based on how well their AI tools work, such as when they help businesses complete tasks, according to Adobe president Anil Chakravarthy.