LLMs don’t get mental health right. We need a two-pronged approach to fix them

Note: This article discusses sensitive topics like suicide and self-harm. If you or someone you know is in danger, please call the national suicide and crisis lifeline at 988. LLM-powered chatbots have brought humans and technology closer together than ever before-but at what cost? Many people have begun turning to LLMs for advice, seeking guidance on anything from fitness plans to interpersonal relationships. But for society’s most vulnerable minds (e.g., adolescents, the elderly, and those with mental health conditions), this intimacy presents a hidden danger.