The Layoffs Are Already Happening. Your Company Just Isn’t Calling Them That.

Three people left your team this year. None of them were replaced. That is not a coincidence. Last month, Capital One’s multi-agent AI system handled customer inquiries, flagged compliance issues, updated CRM records, and drafted weekly summaries for over 100M customers. Not a pilot. Production. Running right now. Your company probably isn’t Capital One. But your company does use Salesforce. And Salesforce’s AI agents just resolved 83% of enterprise customer queries without a human touching them. You had a team of 20 doing that work. The math now says you need 4. Nobody got called into HR.