Why Every IT Engineer Should Build AI Agents in 2026 (Not Just Watch the Hype)

I've spent years working as a software engineer and educator, and one thing I keep seeing is this: IT professionals are drowning in repetitive work - triaging tickets, responding to alerts, reviewing CI failures - while AI sits on the sideline as "something to learn later." That ends now. In my book AI Agents for IT Professionals (2nd Edition, peer-reviewed), I lay out exactly how to stop watching AI s and start shipping agents that do real work on your infrastructure. What most "AI for DevOps" content gets wrong Most tutorials show you a chatbot. They call it an agent. It isn't.