From Chatter to Tickets: Automating Bug Triage with AI

You’ve just finished a playtest. The feedback is invaluable, but it's also a chaotic mess of Discord messages and forum posts. Manually sifting through "the music went weird" and "I got stuck on a rock" to create structured tickets is a soul-crushing time sink. For indie developers, this manual triage steals precious hours from actual development. The key principle is augmentation, not replacement. Your role shifts from being the Scribe - painstakingly writing everything down - to being the Reviewer.