RAG Is Not Dead. You’re Just Building It Wrong.

The real‑world playbook for engineers who want their RAG system to survive Monday morning. A Story Before We Begin It was a.m. when Priya finally pushed back from her desk. The Slack channel had been on fire for six hours. Their flagship banking chatbot which is the one ed to the board just last Tuesday, was returning “I don’t know” to nearly half of every customer query that hit production. The CEO had already sent the email no engineer wants to read at midnight. The investors were asking questions. The product team was asking different questions.