Most enterprises are trying to scale AI on top of organizational chaos

I think we’re underestimating how chaotic enterprise AI adoption actually is inside large companies. From the outside, it looks simple: buy better models add copilots automate workflows deploy AI agents increase productivity But inside many enterprises, CIOs and CTOs are dealing with a much deeper problem: The organization itself is fragmented. Customer data exists across: CRM systems billing platforms tools spreadsheets emails regional databases legacy systems nobody fully understands anymore And every system describes the “same customer” differently.