AI RESEARCH
ActionNex: A Virtual Outage Manager for Cloud
arXiv CS.AI
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ArXi:2604.03512v1 Announce Type: new Outage management in large-scale cloud operations remains heavily manual, requiring rapid triage, cross-team coordination, and experience-driven decisions under partial observability. We present \textbf{ActionNex}, a production-grade agentic system that s end-to-end outage assistance, including real-time updates, knowledge distillation, and role- and stage-conditioned next-best action recommendations.