AI RESEARCH
SessionIntentBench: A Multi-task Inter-session Intention-shift Modeling Benchmark for E-commerce Customer Behavior Understanding
arXiv CS.CL
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ArXi:2507.20185v2 Announce Type: replace Session history is a common way of recording user interacting behaviors throughout a browsing activity with multiple products. For example, if an user clicks a product webpage and then leaves, it might because there are certain features that don't satisfy the user, which serve as an important indicator of on-the-spot user preferences. However, all prior works fail to capture and model customer intention effectively because insufficient information exploitation and only apparent information like descriptions and titles are used.