AI RESEARCH
How people use Copilot for Health
arXiv CS.AI
•
ArXi:2604.15331v1 Announce Type: cross We analyze over 500,000 de-identified health-related conversations with Microsoft Copilot from January 2026 to characterize what people ask conversational AI about health. We develop a hierarchical intent taxonomy of 12 primary categories using privacy-preserving LLM-based classification validated against expert human annotation, and apply LLM-driven topic-clustering for prevalent themes within each intent.