AI RESEARCH
Results-Actionability Gap: Understanding How Practitioners Evaluate LLM Products in the Wild
arXiv CS.AI
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ArXi:2604.16304v1 Announce Type: cross How do product teams evaluate LLM-powered products? As organizations integrate large language models (LLMs) into digital products, their unpredictable nature makes traditional evaluation approaches inadequate, yet little is known about how practitioners navigate this challenge. Through interviews with nineteen practitioners across diverse sectors, we identify ten evaluation practices spanning informal 'vibe checks' to organizational meta-work. Beyond confirming four documented challenges, we.