AI RESEARCH
From Chatbots to Confidants: A Cross-Cultural Study of LLM Adoption for Emotional Support
arXiv CS.CL
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ArXi:2604.25525v1 Announce Type: new Large Language Models (LLMs) are increasingly used not only for instrumental tasks, but as always-available and non-judgmental confidants for emotional. Yet what drives adoption and how users perceive emotional interactions across countries remains unknown. To address this gap, we present the first large-scale cross-cultural study of LLM use for emotional, surveying 4,641 participants across seven countries (USA, UK, Germany, France, Spain, Italy, and The Netherlands.