AI RESEARCH

Agentic Multi-Source Grounding for Enhanced Query Intent Understanding: A DoorDash Case Study

arXiv CS.AI

ArXi:2603.01486v2 Announce Type: replace Accurately mapping user queries to business categories is a fundamental Information Retrieval challenge for multi-category marketplaces, where context-sparse queries such as "Wildflower" exhibit intent ambiguity, simultaneously denoting a restaurant chain, a retail product, and a floral item. Traditional classifiers force a winner-takes-all assignment, while general-purpose LLMs hallucinate unavailable inventory. We