AI RESEARCH
TEA-Bench: A Systematic Benchmarking of Tool-enhanced Emotional Support Dialogue Agent
arXiv CS.AI
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ArXi:2601.18700v2 Announce Type: replace Emotional Conversation requires not only affective expression but also grounded instrumental to provide trustworthy guidance. However, existing ESC systems and benchmarks largely focus on affective in text-only settings, overlooking how external tools can enable factual grounding and reduce hallucination in multi-turn emotional. We