FiSMiness: A Finite State Machine Based Paradigm for Emotional Support Conversations

ArXi:2504.11837v2 Announce Type: replace-cross Emotional conversation (ESC) aims to alleviate the emotional distress of individuals through effective conversations. Although large language models (LLMs) have obtained remarkable progress on ESC, most of these studies might not define the diagram from the state model perspective,. therefore. providing a suboptimal solution for long-term satisfaction. To address such an issue, we leverage the Finite State Machine (FSM) on LLMs, and propose a framework called FiSMiness.