AI RESEARCH

Adaptive Double-Booking Strategy for Outpatient Scheduling Using Multi-Objective Reinforcement Learning

arXiv CS.LG

ArXi:2603.07270v1 Announce Type: new Patient no-shows disrupt outpatient clinic operations, reduce productivity, and may delay necessary care. Clinics often adopt overbooking or double-booking to mitigate these effects. However, poorly calibrated policies can increase congestion and waiting times. Most existing methods rely on fixed heuristics and fail to adapt to real-time scheduling conditions or patient-specific no-show risk.