AI RESEARCH
Precision Proactivity: Measuring Cognitive Load in Real-World AI-Assisted Work
arXiv CS.AI
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ArXi:2505.10742v3 Announce Type: replace Systems like ChatGPT and Claude assist billions through proactive dialogue-offering unsolicited, task-relevant information. Drawing on Cognitive Load Theory, we study how cognitive load shapes performance in AI-assisted knowledge work. We recruited 34 financial professionals to complete a complex valuation task using GPT-4o and developed a transcript-based framework estimating intrinsic and extraneous load from computational indicators anchored in a task decomposition and knowledge graph.